BotE-commerceCustomer Support

E-commerce Customer Support Bot

Claude-powered chat that resolves order queries and FAQs 24/7 — no human needed for routine questions.

Marcus Chen

@marcuschen

★ 4.6

Live in 5 days

What's Included

Claude API integration and system prompt tuning
Shopify order tracking sync
Returns and refunds workflow
Human escalation via Slack
FAQ knowledge base setup (up to 50 entries)

About this automation

A Claude-powered chat widget that handles order tracking, returns, and FAQs 24/7. Syncs with your Shopify store and escalates edge cases to a human agent via Slack. Typically deflects 60-70% of support tickets from day one.

Tools Used

ClaudeSlackCustom Code

Reviews★ 4.6(0)

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Setup fee$297

Monthly

$197/mo

Live in 5 days

$297 today · then $197/mo after delivery

Marcus Chen

Member since Mar 2026

Full-stack developer who ships polished UIs fast. I specialise in AI-powered chat interfaces and customer-facing automation.

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No upfront payment

Builder reaches out directly

Live in 5 days after onboarding

From

$197/mo